Pine Ridge Support Agency provides compassionate, professional personal support services throughout Central Maine — accepting both MaineCare and private pay clients.
Maine
Licensed Agency
PSS
Certified Services
24/7
Support Available
Accepted
MaineCare
& Private Pay
Coverage
We accept MaineCare
Pine Ridge Support Agency is a licensed PSS provider under MaineCare. If you or a loved one qualifies, your care may be fully covered. We also welcome private-pay clients throughout Central Maine.
MaineCare PSS
Private Pay
Lewiston · Auburn
Portland · Gorham
Central Maine
What We Offer
Personal Support Services
Personal Care
Hands-on assistance with activities of daily living — bathing, dressing, grooming, mobility, and related health maintenance tasks per your authorized care plan.
Home & Health Maintenance
IADL support — meal preparation, housekeeping, laundry, and errands performed in conjunction with direct care as part of your authorized plan.
Transportation & Community
Transportation to medical appointments and community activities, plus social engagement support to foster independence and prevent isolation.
Respite Care
Temporary relief for family caregivers — scheduled breaks so you can recharge while your loved one receives attentive, professional care.
Our Mission
Rooted in dignity, driven by care
At Pine Ridge Support Agency, we believe every person deserves the support they need to live fully and independently — in their own home, on their own terms. We serve families across Central Maine with the highest standard of personalized care.
"Every client is a person first — with their own history, preferences, and goals. Our job is to honor that, every single visit."
— The Pine Ridge Team · Lewiston, Maine
01
Dignity First
Every interaction is guided by deep respect for the individual — their history, preferences, and autonomy.
02
Community Rooted
We are a Maine agency serving Maine families — understanding local needs and building lasting relationships.
03
Professional Excellence
Our PSS caregivers are carefully screened, trained, and supported to deliver consistently exceptional care.
04
Family Partnership
We work alongside families, keeping them informed and involved at every step of the care journey.
Testimonials
Families trust Pine Ridge
"
Pine Ridge changed everything for our family. The caregivers are so attentive and genuinely caring — my mother looks forward to their visits every day.
Sarah M.
Lewiston, ME
"
Getting set up with MaineCare through Pine Ridge was seamless. They walked us through every step and made sure we understood our options.
James T.
Auburn, ME
"
As a family caregiver, respite care from Pine Ridge has given me peace of mind. I know my dad is in great hands every time I need a break.
Linda K.
Portland, ME
Ready to get started?
Contact us today to discuss your care needs — we're here to help.
Our Story
Built on a belief that everyone deserves quality care at home
Founded in the heart of Central Maine, Pine Ridge Support Agency was born from a commitment to ensure that individuals with disabilities and older adults can live safely, comfortably, and with full dignity in their own homes.
Who We Are
A Maine agency, for Maine people
Pine Ridge Support Agency was established to fill a critical gap in Central Maine's home care landscape — providing reliable, compassionate Personal Support Services (PSS) to individuals who need help with daily living activities.
We are a MaineCare-licensed PSS agency serving Lewiston, Auburn, Portland, Gorham, and surrounding communities. Our team of trained caregivers brings professionalism and warmth to every client relationship.
We understand that choosing a home care agency is one of the most important decisions a family can make. That's why we hold ourselves to the highest standards of care, communication, and accountability.
Whether you're navigating MaineCare for the first time or looking for private-pay home support, we are here to make the process simple and the care exceptional. Every client receives a personalized care plan built around their unique needs, preferences, and goals.
Mission & Values
What drives everything we do
Our values are not aspirational words on a wall — they are the daily standard by which every Pine Ridge caregiver and staff member operates.
Dignity & Respect
Every person we serve is treated with unwavering respect, honoring their history, preferences, and fundamental humanity.
Excellence in Care
We recruit, train, and retain only the most dedicated caregivers — holding our standards high so your loved one receives the very best.
Person-Centered
Care plans are built around the individual — their needs, lifestyle, and goals — not the other way around.
Transparency
Families are kept informed and involved. We communicate clearly about care, schedules, and any changes that arise.
Reliability
Consistency matters. Our clients count on us, and we show up — with the right caregiver, at the right time, every time.
Community Commitment
We are proud to be a Maine business investing in Maine communities — supporting local families and creating local jobs.
What We Offer
Comprehensive personal support services for Maine families
Our services are designed to support independence, safety, and quality of life — delivered by trained, compassionate caregivers in the comfort of your own home.
01
Personal Care Assistance
Direct, hands-on support with activities of daily living (ADLs) and related health maintenance tasks — provided according to each client's authorized care plan, with sensitivity and respect for their routines.
Bathing & personal hygiene
Dressing & grooming
Mobility, transfers & positioning
Toileting & continence care
Eating & nutrition support
Medication reminders
02
Home & Health Maintenance
Instrumental activities of daily living (IADLs) performed in conjunction with direct care — helping clients maintain a safe, clean, and comfortable home environment as part of their authorized plan of care.
Meal preparation & nutrition support
Light housekeeping
Laundry & linen changes
Grocery shopping & errands
Home safety monitoring
03
Transportation & Community Support
Transportation to carry out covered services within the client's plan of care — supporting medical appointments, community activities, and essential errands to foster independence and prevent isolation.
Transportation to medical appointments
Community activity support
Essential errand assistance
Social engagement & companionship
Support to avoid isolation
04
Respite Care
Temporary relief for family caregivers — scheduled breaks so you can recharge, knowing your loved one is in capable, caring hands and supported to remain safely at home.
Scheduled caregiver relief
Flexible duration options
In-home respite support
Emergency coverage
Family care coordination
Coverage & Payment
Understanding MaineCare PSS coverage
Pine Ridge Support Agency is a certified MaineCare Personal Support Services provider. If you or your loved one qualifies, services may be fully covered. We also accept private-pay clients throughout Central Maine.
MaineCare PSS is a Medicaid benefit available to eligible Maine residents with disabilities or chronic health conditions who need help with daily living activities.
Our intake team will walk you through the eligibility process step by step — from initial assessment to care plan development and service start.
Lewiston
Auburn
Portland
Gorham
Central Maine
MaineCare PSS at a Glance
ProgramMaineCare Section 96 PSS
EligibilityMaineCare enrolled members
Private PayAlso accepted
Service AreaCentral Maine
Office128 Pine St, Lewiston ME
Get in Touch
We're here to help you find the right care
Whether you're seeking services for a loved one, want to know if you qualify for MaineCare PSS, or are interested in joining our team — reach out and we'll respond promptly.
We provide PSS services throughout Central Maine, including:
Lewiston
Auburn
Portland
Gorham
Central Maine
Payment
We accept MaineCare (PSS) and private pay. Contact us to learn about eligibility and coverage options for your situation.
Send a Message
Careers
Join our team
Pine Ridge Support Agency is always looking for compassionate, reliable caregivers who want to make a real difference in people's lives across Central Maine.
We offer competitive pay, flexible scheduling, and the satisfaction of doing meaningful work in your own community. No prior experience required — we provide full training.
If you're dedicated, kind, and ready to build a career in home care, we'd love to hear from you.